Legal notice

Effective Date: January 1, 2026

This Legal Notice applies to the Eoela website and all pages, content, products, and services made available through Eoela.com.

1. Website Operator

Brand Name: Eoela
Operating Company: Veliora Group LLC

Eoela is a brand owned and operated by Veliora Group LLC. The Eoela website is owned, managed, and operated by the same company.

2. Registered Business Address

Veliora Group LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

This is the registered business address of Veliora Group LLC.

Please do not send product returns to this address unless our customer support team has specifically instructed you to do so.

3. Fulfillment and Shipping

Orders placed through Eoela.com are processed and shipped from our international fulfillment center in China.

The fulfillment center is used solely for order processing and shipping purposes. It is not a return address.

To request a return, contact our customer support team before sending any item. Approved returns must be shipped according to the return instructions and designated return address provided by our support team.

4. Customer Support

For questions about our products, orders, shipping, returns, or website, please contact us:

Email: hello@eoela.com
Global Support Line: +1 302 662 2135
WhatsApp: +1 302 662 2135

Customer Support Hours: Monday–Sunday
Response Time: We aim to respond to all inquiries within 12 hours.

5. Website Information

We make reasonable efforts to ensure that the information displayed on Eoela.com is accurate, complete, and current.

However, product information, availability, prices, measurements, materials, colors, promotions, shipping estimates, and other website content may be updated or corrected without prior notice.

We reserve the right to correct typographical, technical, pricing, inventory, or descriptive errors at any time.

If an error affects an order that has already been placed, we may contact the customer to provide corrected information or cancel and refund the affected order where appropriate.

6. Product Appearance and Material Variations

We make reasonable efforts to display product colors, finishes, materials, dimensions, and details accurately.

Actual product appearance may vary slightly due to:

Screen and device settings
Photography and lighting conditions
Production batches
Hand-finishing processes
Natural variations in mother-of-pearl, shell, pearl, stone, and other materials

Minor differences in color, texture, surface pattern, shape, plating, or handcrafted finish are not necessarily considered product defects.

Product dimensions and weights are approximate and may be subject to minor manufacturing variations.

7. Intellectual Property

Unless otherwise stated, all content available on Eoela.com, including:

Brand names and logos
Product photographs
Product descriptions
Text and graphics
Page layouts
Illustrations and videos
Website designs and visual elements

is owned by, licensed to, or lawfully used by Eoela or Veliora Group LLC.

This content is protected by applicable copyright, trademark, design, and intellectual property laws.

No website content may be copied, reproduced, modified, republished, distributed, sold, displayed, or used for commercial purposes without prior written authorization.

8. Trademarks

Eoela and associated brand names, logos, graphics, product names, and design elements may be trademarks or commercial identifiers owned or used by Veliora Group LLC.

The use of these marks without prior written authorization is prohibited.

References to third-party trademarks, company names, payment providers, shipping carriers, or platforms remain the property of their respective owners.

Their appearance on the Site does not necessarily indicate sponsorship, affiliation, or endorsement.

9. External Links and Third-Party Services

Eoela.com may contain links to or integrations with third-party websites and services, including:

Payment providers
Shipping and tracking services
Social media platforms
Analytics services
Other external resources

These third-party services operate independently and may be governed by their own terms, policies, and privacy practices.

Eoela and Veliora Group LLC are not responsible for the availability, accuracy, security, content, or practices of third-party websites or services.

Access to third-party services is at the user’s own discretion and subject to applicable law.

10. Website Availability

We aim to keep Eoela.com available, secure, and functioning properly.

However, we do not guarantee uninterrupted or error-free access to the Site.

Access may occasionally be suspended, restricted, delayed, or interrupted because of:

Scheduled maintenance
Technical issues
Security updates
Hosting or network failures
Events beyond our reasonable control

We may modify, suspend, or discontinue any part of the Site where reasonably necessary.

11. Disclaimer

The Site and its content are provided for general information and online shopping purposes.

To the maximum extent permitted by applicable law, Eoela and Veliora Group LLC do not guarantee that:

All website content will always be complete or error-free
Every product will remain continuously available
The Site will operate without interruption
Every product image will exactly match all screen displays
Estimated shipping or delivery dates will always be achieved

Nothing in this Legal Notice excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Eoela, Veliora Group LLC, and their affiliates, employees, agents, and service providers will not be liable for indirect, incidental, special, punitive, or consequential loss arising from:

Use of or inability to use the Site
Reliance on website content
Temporary website interruptions
Third-party websites or services
Events outside our reasonable control

Nothing in this section limits or excludes liability that cannot legally be limited or excluded.

13. Applicable Policies

Use of Eoela.com and purchases made through the Site are also governed by our:

Terms of Service
Privacy Policy
Shipping Policy
Return & Refund Policy
Any other policies displayed on the Site

Where there is a conflict between this Legal Notice and a mandatory provision of applicable law, the applicable legal requirement will take precedence.

14. Governing Law

This Legal Notice is governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

This provision does not limit any mandatory consumer rights or jurisdictional protections available under the laws of the customer’s country or region.

15. Changes to This Legal Notice

We may revise this Legal Notice to reflect changes in our business, website, products, operations, or legal obligations.

Updates will be published on this page with a revised effective date.

16. Contact Information

For questions concerning this Legal Notice, please contact:

Eoela
Operated by Veliora Group LLC